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Frequently Asked Questions

We are sensitive to the animal cause and comply with the legislation in force that prohibits animal testing. We do not sell our products in countries where this legislation does not apply.

The bulk sale of cosmetics raises much more complex regulatory issues than those related to food. Only cosmetic establishments registered with the ANSM (Agence nationale de sécurité du médicament et des produits de santé) are authorized. On the other hand, organic cosmetics for which no preservatives worthy of the name are authorized cannot be sold in bulk without health risks.

Our products are all sulfate free. More infos about sulfates here (external link) and here (in French – PDF – source: L’Observatoire des Cosmétiques).

Here are the concentrations of aloin in our products:

  • Our Juices and Drinking Gels contain aloin in trace amounts only (0.01mg/kg) as required by the food legislation to which they belong.
  • Our Food Supplements contain a large part of the aloin naturally present in the plant. The legislation to which they belong is different. This legislation allows a much higher concentration of aloin. Some consumers seek aloin for some of its effects.
    Aloin concentration:

    • Drinking Pulp: 10 to 20 mg/kg
    • Capsules: 45 to 90 mg/kg
    • Aloe arborescens juice: 950 mg/kg

For the aforementioned products, the dosage indicated on the label must be strictly observed in order to avoid possible adverse effects..

  • Our Cosmetic products: aloin can cause spots on the skin when exposed to the sun. We have therefore chosen to eliminate it in the same way as for our Juices and Drinking Gels. These products contain only traces of aloin (0.01mg/kg).

Emodin is an anthraquinone derived from aloin. It is indeed eliminated in the same way as aloin.

The literature recommends that pregnant women do not consume Aloe Vera products.
This is due to the natural presence of anthraquinone in the Aloe with abortive effects.

  • Our process for manufacturing our juices and Drinking Gel includes an elimination phase for anthraquinones, especially Aloin.

Nevertheless, traces of anthraquinone persist after this filtration. Even if these traces should indeed be safe, we are not doctors and by applying the safety principle, we cannot advise pregnant women to consume these products and we therefore ask them to turn to a health professional who will refer you, under his responsibility.

  • Concerning our food supplements ALL anthraquinones are preserved and therefore these products are strongly contra-indicated to pregnant women.

The reason is a regulatory need to correct the products pH to reach a maximum pH of 4.2 for its preservation. The uncorrected product has a pH very close to the 4.2  target, so the amount of citric acid added is extremely low, about 0.1%.

The citric acid is 100% natural. This complies with the specifications of organic farming, controlled and certified by Ecocert.

Vitamin C (when of natural origin) is naturally eliminated in the urine when its concentration becomes too high in the blood. As a result, there is no risk of vitamin C excess. You can therefore safely consume our Pur’Aloe drinking products, which contain only 0.1% of citric acid.

The juice is obtained from our cold pressed Aloe Vera and free of aloin.
The drinking gel is the same as the juice to which we have added a natural thickener. Aloin is also reduced to trace amounts, it adheres to the digestive tract, so contact time is longer.
The pulp is a food supplement with a dosage to be respected as it is a raw product with all the natural aloin content.

As a general rule and according to available documentation, the cure should usually be long enough to be effective (from 3 weeks to 3 months). In addition, to preserve the benefits and avoid that the organism gets used to it, we recommend an interval of approximately 2 months between cures.
As far as the frequency of cures is concerned, there are no defined rules, it depends on each individual.

It is recommended to take 2 tablespoon of juice or gel, 3 times a day before meals, mixed with water or fruit juice.

We have been pasteurising our drinking products for more than a year, because we have noticed that the general rise in temperatures (and particularly those observed in storage areas, transport) allows harmful bacteria to spread, an unacceptable risk for consumer health.

On the other hand there is not “one” pasteurization, but different ways of pasteurizing. Rapid pasteurization causes less deterioration of the product than an absence of pasteurization under poor conditions (see graph).

Our bottles are now made of glass, unlike our previous drinking products, which were made of plastic.
Glass has the advantage that components of the packaging cannot migrate into the product.


(Source :

We were packaging previously our aloe to drink in PET bottles.
We have changed for glass for the following  reasons:

  • Quite a lot of final consumers said that plastic material is not as neutral as  glass. Some exchanges are happening from the plastic material to the product inside the bottle (which is true).
  • Plastic material is not really a 100% dense material like the glass  (even PET) and therefore we cannot involve in a 3 years warranty as we do with glass .
  • Plastic is not recycled as much as the glass (which is true) and therefore you see what is happening in the oceans…
  • Plastic material has  not such a qualitative effect as the glass
  • Glass is the only material that can be used for pasteurization

Our products are not intended for use in children’s nutrition and we are not authorized to prescribe such advice.

4 weeks if the bottle is kept closed and placed at the bottom of the refrigerator.

Our supplier certifies that there are no traces of gluten-containing cereals in our xanthan gum. You can therefore safely consume our juices and gels.

The posology is indicated on each product. As for any food supplement it is preferable not to let the body get used to it. In accordance with the user’s recommendation, it is advisable to alternate a cure of maximum 3 weeks and a week’s rest.

All our products are vegan except for the “Moisturizing Milk” which still contains beeswax.

Aloe Dew is not a cleaning product, but rather a moisturizer.

We don’t have a veterinarian in our team, so we can’t answer that question.

Our external gel is not made from powder to which water would have been added. It is made from Real Aloe, meaning fresh pulp and therefore without added water.

As indicated on the label, the 125ml or 250ml gel can naturally turn brown without affecting the product’s qualities.
We use real plant juice, and like all plant juices, it is never transparent! Transparent gels are made with denatured concentrated powder without therapeutic effect. The difference is as important as the difference between real vegetable soup from the garden and powdered soup.
Laboratory tests have shown that there is no microbiological alteration in the colouring of the product. There is therefore no danger in using such a product.
In order to preserve it as much as possible, it is advisable to place it in the refrigerator tray after opening.

The gel has an astringent appearance but provides deep hydration it is used for skin drying, daily facial and body care, hand and foot gel, styling gel, scratches, chapping, slight burns, sunburn, stings. If you find your skin still dry, use the repairing cream containing 70% Aloe Vera and sweet almond milk as a supplement. The 2 products are perfect for insects and itching.
Our external gel is completely fat-free and contains no ethyl alcohol (which dries the skin).

Airless packaging is difficult to recycle because of the complexity of its materials. Nevertheless, we contribute to their recycling through the financial support of an association called Eco Emballage.

As we wanted to remove the water in order to increase the aloe percentage, the formulation has indeed changed. As a result, 77.5% of the total ingredients are from organic farming and 99% of the total ingredients are of natural origin.

The intense face cream is richer in fat and therefore recommended as a night cream.

The propanediol we use is natural. It comes from corn and is authorized by Ecocert.

It is a compound derived from natural preservatives that inhibits the growth of micro-organisms in cosmetic products. It is authorized by Ecocert.

Spread a knob of the product on wet hair, rub in.
Add a little water to make foam, massage and rinse.

Our Aloe vera plantations are located in Mexico and grown organically and in fair trade. For more information, please visit this page.

The raw material, the pulp, comes from the manual “threading” of the leaf harvested in the fields around the extraction room. This is a guarantee that the richness of polysaccharides, the natural constituents of Aloe vera responsible for its activity, will be preserved.

Aloin is the main responsible for the photosensitive action of Aloe.
We eliminate this aloin from our Aloe juice to the trace level. As a result, our products are not photosensitive. To verify this, we carry out in vitro analyses in partnership with an independent laboratory.

From 2 to 6 months depending on the product. See information on our labels.

A lot of crazy information is out there right now. Mostly unfounded, as in this case! It participates like any other plant in the recycling of ambient air.

Our products are sold ready for use as finished products. We are not able to provide GMP certificates.

The IASC label is a United States label and has no interest for a European manufacturer, as the European labels are much more demanding.

You can find our store locator HERE

Our repairing cream contains fats like organic sweet almond oil and in fact we cannot guarantee that it is totally non-comedogenic.
As an alternative, we propose you to use our Pur’Aloe Aloe vera Gel 98% mixed with a few drops of black cumin oil or organic jojoba oil, which are non-comedogenic.

The notion “Made without powder” is indicated on our logo “Native Aloe vera”. It is therefore our Aloe vera which is guaranteed not from powder. Indeed our Aloe vera is Native, i.e. not dehydrated and kept cool from the harvest until its incorporation into the product. This is the guarantee of a fully active ingredient!

For the “scrub” side, we use dried and ground olive and peach kernels, which are therefore inevitably in the form of a coarse powder.

Pur’Aloé has joined 1% For The Planet, a network of companies that are committed to donating 1% of their annual turnover to environmental protection organisations.
1% For The Planet now has over 1300 member companies in nearly 40 countries. What they have in common is the awareness that the business community is partly responsible for the current environmental crisis and the fierce desire to contribute to change.
You will find more information on their website HERE.
This participation is one of Ciel d’Azur Labs’ priorities in addition to its commitment to organic, fair trade and our healthy and non-polluting production facilities.
Indeed we consider that companies in general take a lot from Nature, but do not give back much, except too often toxic discharges for the environment.
Yet the balance and health of the environment is the foundation of the balance and health of humans and all living things on our beautiful planet.

Unfortunately, few human beings are aware of the essential services provided by Nature, such as the quality of the air we breathe, the service we owe to plants, the quality of the water we drink, the service we owe to the plant and mineral kingdom, the quality of food, the service we owe to the teeming life of a healthy land.
This lack of consideration means that the regeneration capacity and services provided by our planet are generally exhausted after 7 to 8 months and that the remaining months end in exhaustion that accumulates over time.
So it is understandable how important it is to support natural systems in every way we can.
1% For The Planet is one of them.


Our product is alive because it is made from fresh pulp and not powder. Thus all the components naturally present in the plant are preserved and the activity of our product is maximum.

Saponification consists of reacting sodium with fat.
Unlike hot saponification, cold soap is not rinsed with water. Thus, the glycerin naturally produced during the reaction is preserved.
Emollient, humectant and moisturizing, glycerin replaces the functions of the skin’s natural lipids.
After the saponification reaction, we incorporate organic shea butter to protect, soften and restructure damaged skin.
The overfatted soap thus obtained is particularly suitable for dry and sensitive skin.

To consume Aloe requires proper preparation, otherwise there is a health risk:

  • Magazine “Que Choisir” of 28/11/2019
  • ANSES (November 2018 – external link, in French)

These publications refers to preparations in which aloin would be present in significant amounts and in the absence of a specific dosage, such as “homemade” preparations made from fresh leaves as found in stores.
It is possible to prepare homemade fillets for consumption because aloin is water-soluble. It is however necessary to respect a know-how which consists in particular in rinsing with running water the fillets delicately taken under the cuticle of the whole leaf, which is not necessarily easy because the slightest cut of the veins of aloin causes an abundant flow.

At Ciel d’Azur we are particularly cautious about the levels of aloin present in our products.
We control all of our products in order to make sure that we respect the aloin levels required by the regulations, which implies removing it completely. Only traces can be tolerated. You can consult the aloin content of our products in FAQ n°4.

Consumption according to our recommendations indicated on the labels of our Pur’Aloé products is then safe for your health. See FAQ N°6.